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Showing posts with label Windows Live Messenger 2011 Problem. Show all posts
Showing posts with label Windows Live Messenger 2011 Problem. Show all posts

Thursday, April 7, 2011

Solution to Contacts Appearing Offline on Windows Live Messenger 2011.

I experienced this problem when I had to urgently send small files to and from my partner. We were working on a website project where he did the design work and I did the PHP programming. Boy do I hate website programming. Simple layouts, arranging text, fonts, all the mundane stuff. I prefer C++ with all the socket programming, image processing, mathematical algorithms etc.
Anyway, I tried Step 1 and 2 below but it still didn't work. So step 3-5 is for the people who had the same unfortunate experience as me.
Good Luck!


  • 1
    Sign out and exit MSN 2011
  • 2
    Go to Control Panel >> Programs >> Programs and Features >> Choose Windows Live Essentials 2011 and click on Uninstall/Change, Finally in the popup window, choose Repair All Windows Live Programs.
  • 3
    Go to C:\Users\WINUSERNAME\AppData\Local\Microsoft . Delete the Windows Live Contacts folder (AppData is a hidden folder so be sure to change your folder settings)
  • 4
    Go to C:\Users\WINUSERNAME\ delete the Contacts folder
  • 5
    If after signing in the problem persists go to C:\Users\WINUSERNAME\AppData\Local\Microsoft\Messenger . Backup the entire folder yourmsnuser@hotmail.com and then proceed to delete it. If you have emoticons and display pictures you will then be able to restore them from the backup.
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